Terms of service

Welcome to The First Atelier. The terms “we”, “us” and “our” refer to The First Atelier. By accessing or using this website, including any related information, content, features, products, or services, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Access and Use

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given consent for any minor dependents using this site under your supervision.

2. Products and Presentation

We make every effort to present our products as accurately as possible. However, colors, finishes, and appearance may vary depending on screen settings, lighting, or the handcrafted nature of certain pieces.

3. Orders

All orders placed through The First Atelier are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion. Once an order has been accepted and processed, cancellation may not be possible.

4. Pricing and Billing

All prices are subject to change without notice. Unless otherwise stated, listed prices do not include shipping, taxes, duties, or import charges. You agree to provide current, complete, and accurate purchase and account information.

5. Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed. The First Atelier is not responsible for delays caused by carriers, customs processing, weather events, regional restrictions, or other circumstances beyond our control.

6. Intellectual Property

All website content, including text, imagery, branding, design elements, and editorial materials, is the property of The First Atelier or its licensors and may not be reproduced, distributed, or used without prior written permission.

7. Third-Party Links and Services

This website may contain links to third-party services or websites. We are not responsible for the content, policies, or practices of any third-party site.

8. Limitation of Liability

To the fullest extent permitted by law, The First Atelier shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or any products purchased through it.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where The First Atelier is headquartered.

10. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting changes on this page. Your continued use of the website following any such changes constitutes acceptance of those updates.

11. Contact Information

Questions about these Terms of Service may be sent to sales@thefirstatelier.com.